Seasonal Waitstaff - PT Hours

Saks•Troy, MI
•$7 - $9

About The Position

The Restaurant Server serves Neiman Marcus customers in a warm, accommodating, and professional manner consistent with the company’s high standards. The role includes serving an assigned dining section, providing detailed information about menu items and beverages, processing transactions, and maintaining the restaurant and workstation. The position requires a flexible schedule based on business needs, including evenings, weekends, and holidays. The posting identifies the role as seasonal with part-time hours.

Requirements

  • Experience serving food and beverages and following proper table-service guidelines.
  • Ability to work autonomously.
  • Motivated and results-driven.
  • Thorough knowledge of order of service and proper placement of table settings, food, and beverages as indicated by the kitchen ticket and guidebook.
  • Thorough knowledge of food, including preparation and culinary terminology.
  • Ability to interact graciously with the public and handle multiple duties at the same time.
  • Exceptional customer-service and problem-solving skills.
  • A “win together” mentality.
  • Ability to stand, bend, climb stairs, and lift and carry 35 pounds.
  • Willingness to work a flexible schedule based on business needs, including evenings, weekends, and holidays.

Nice To Haves

  • High school diploma or GED preferred.

Responsibilities

  • Serve an assigned seating section in a professional and gracious manner.
  • Use knowledge of food, preparation, and culinary terminology to explain menu items to customers.
  • Use knowledge of wine, beer, and spirits, including technical and service procedures.
  • Interact graciously with the public while handling multiple duties.
  • Participate in daily pre-shift meetings.
  • Follow accounting procedures for transactions, use authorized payment methods, and maintain knowledge of the POS system.
  • Complete pre-shift, post-shift, daily, and weekly duties as assigned by a supervisor.
  • Perform duties that may involve lifting objects such as tables, chairs, and highchairs.
  • Clean and maintain the restaurant and workstation.
  • Maintain hygiene standards, including clean and pressed clothing and professionally styled hair and nails that avoid food-contamination risks.
  • Follow scheduling procedures, including punching in and out for every scheduled shift, following procedures for schedule and shift changes, and taking and recording lunch breaks when applicable.
  • Coordinate holidays, vacation, and other time off with management while considering restaurant needs.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) retirement plan
  • Basic life insurance
  • Supplemental life insurance
  • Disability insurance
  • Additional voluntary benefits, such as critical illness, hospital, and accident insurance
  • Employee discount
  • Career advancement opportunities
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