Seasonal Waitstaff - PT Hours

Saks•Upper Merion Township, PA
•$3 - $9

About The Position

The Restaurant Server serves Neiman Marcus customers in a warm, accommodating, and professional manner consistent with the high standards set by Neiman Marcus. The role serves an assigned dining-area section, provides detailed information about food and beverages, and delivers gracious customer service while handling multiple duties. The position also involves restaurant and workstation upkeep, transaction processing, assigned shift duties, and following hygiene and scheduling procedures. The role requires a flexible schedule based on business needs, including evenings, weekends, and holidays.

Requirements

  • Experience serving food and beverages and following proper table-service guidelines.
  • Ability to work autonomously.
  • Motivated and results-driven.
  • Thorough knowledge of order of service and proper placement of table settings, food, and beverages as indicated by the kitchen ticket and guidebook.
  • Thorough knowledge of food preparation and culinary terminology.
  • Ability to interact graciously with the public and handle multiple duties at the same time.
  • Exceptional customer-service and problem-solving skills.
  • A collaborative “win together” mentality.
  • Ability to stand, bend, climb stairs, and lift and carry 35 pounds.
  • Willingness to work a flexible schedule based on business needs, including evenings, weekends, and holidays.

Nice To Haves

  • High school diploma or GED.

Responsibilities

  • Serve an assigned section of the dining area in a professional and gracious manner.
  • Use knowledge of food preparation and culinary terminology to provide customers with detailed information about menu items.
  • Use knowledge of wine, beer, spirits, and related technical and service procedures.
  • Interact graciously with the public while handling multiple duties at the same time.
  • Participate in daily pre-shift meetings.
  • Follow established accounting procedures for transactions, use authorized payment methods, and maintain knowledge of the POS system.
  • Complete pre-shift, post-shift, daily, and weekly duties assigned by a supervisor.
  • Perform duties that may involve lifting objects such as tables, chairs, and highchairs.
  • Clean and maintain the restaurant and workstation.
  • Maintain hygiene standards, including clean and pressed clothing and shoes and professionally maintained hair and nails to avoid food-contamination risks.
  • Follow scheduling procedures, including accurately punching in and out, following procedures for schedule and shift changes, and taking and recording lunch breaks when applicable.
  • Coordinate holidays, vacations, and other time off with management while considering restaurant needs.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) retirement plan
  • Basic life insurance
  • Supplemental life insurance
  • Disability insurance
  • Additional voluntary benefits, such as critical illness, hospital, and accident insurance
  • Employee discount
  • Career advancement opportunities
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