Seasonal Waitstaff - PT Hours

Saks•Northbrook, IL

About The Position

The Restaurant Server serves Neiman Marcus customers in a warm, accommodating, and professional manner consistent with the company’s high standards. The role involves providing attentive table service, sharing detailed information about food and beverages, and maintaining the restaurant and workstation. Associates must follow service, hygiene, scheduling, and transaction procedures and be available for a flexible schedule based on business needs, including evenings, weekends, and holidays.

Requirements

  • Experience serving food and beverages and following proper table-service guidelines.
  • Ability to work autonomously.
  • Motivated and results-driven.
  • Thorough knowledge of order of service and proper placement of table settings, food, and beverages according to kitchen tickets and the guidebook.
  • Thorough knowledge of food preparation and culinary terminology.
  • Ability to interact graciously with the public and handle multiple duties at the same time.
  • Exceptional customer-service and problem-solving skills.
  • A collaborative “win together” mentality.
  • Ability to stand, bend, climb stairs, and lift and carry 35 pounds.
  • Willingness to work a flexible schedule based on business needs, including evenings, weekends, and holidays.

Nice To Haves

  • High school diploma or GED preferred.

Responsibilities

  • Serve an assigned dining-area section in a professional and gracious manner.
  • Use knowledge of food preparation and culinary terminology to explain menu items to customers.
  • Use knowledge of wine, beer, spirits, and their service procedures.
  • Interact graciously with the public while handling multiple duties.
  • Participate in daily pre-shift meetings.
  • Follow accounting procedures for transactions, accept authorized payment methods, and maintain knowledge of the POS system.
  • Complete pre-shift, post-shift, daily, and weekly duties assigned by a supervisor.
  • Perform duties that may involve lifting objects such as tables, chairs, and highchairs.
  • Clean and maintain the restaurant and workstation.
  • Maintain hygiene standards, including clean and pressed attire and professionally maintained hair and nails to avoid food-contamination risks.
  • Follow scheduling procedures, including punching in and out, handling schedule or shift changes, taking applicable lunch breaks, and coordinating time off with management.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) retirement plan
  • Basic life insurance
  • Supplemental life insurance
  • Disability insurance
  • Additional voluntary benefits, including critical illness, hospital, and accident insurance
  • Employee discount
  • Career advancement opportunities
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