Seasonal Waitstaff - PT Hours

Saks•Troy, MI

About The Position

The Restaurant Server serves Neiman Marcus customers in a warm, accommodating, and professional manner consistent with the company’s high standards. The role serves an assigned dining section, provides customers with knowledgeable information about food and beverages, and maintains the restaurant and workstation. Associates must be willing to work a flexible schedule based on business needs, including evenings, weekends, and holidays. The role requires standing, bending, climbing stairs, and lifting and carrying up to 35 pounds.

Requirements

Experience serving food and beverages and following proper table-service guidelines.
Ability to work autonomously.
Motivated and results-driven.
Thorough knowledge of order of service and proper placement of table settings, food, and beverages according to kitchen tickets and the guidebook.
Thorough knowledge of food preparation and culinary terminology.
Ability to interact graciously with the public and handle multiple duties at the same time.
Exceptional customer-service and problem-solving skills.
A collaborative “win together” mentality.
Ability to stand, bend, climb stairs, and lift and carry 35 pounds.
Willingness to work a flexible schedule based on business needs, including evenings, weekends, and holidays.

Nice To Haves

High school diploma or GED preferred.

Responsibilities

Serve an assigned section of the dining area in a professional and gracious manner.
Use knowledge of food preparation and culinary terminology to provide detailed information about menu items.
Use knowledge of wine, beer, and spirits, including technical and service procedures.
Interact graciously with the public while handling multiple duties at the same time.
Participate in daily pre-shift meetings.
Follow established accounting procedures for transactions and authorized payment methods, and maintain knowledge of the POS system.
Complete pre-shift, post-shift, daily, and weekly duties as assigned by a supervisor.
Perform duties that may involve lifting objects such as tables, chairs, and highchairs.
Clean and maintain the restaurant and workstation.
Maintain hygiene standards, including clean, pressed clothing and professionally maintained hair and nails to avoid food contamination risks.
Follow scheduling procedures, punch in and out for every shift, take and record applicable lunch breaks, and coordinate schedule changes and time off with management.

Benefits

Medical insurance
Dental insurance
Vision insurance
401(k) retirement plan
Basic life insurance
Supplemental life insurance
Disability insurance
Additional voluntary benefits, including critical illness, hospital, and accident insurance
Employee discount
Career advancement opportunities