Seasonal Greeter- Miami International Airport

Enterprise•Miami, FL

4d•Onsite

About The Position

Enterprise Mobility’s National/Alamo brand is hiring a Seasonal Greeter at Miami International Airport. The role provides friendly, efficient customer service throughout the rental car process, including welcoming members, directing them around the facility, answering questions, and helping ensure vehicle availability and fleet presentation. This is a full-time seasonal position scheduled for 40 hours per week. Employment must begin no earlier than November 1, 2026, and end on or before April 30, 2027. The position is located at 3900 NW 25th Street, Miami, FL 33142, and pays $18 per hour. Candidates must be available for one of the listed schedules, which include daytime, evening, and overnight shifts, and be willing to work nights, weekends, and holidays.

Requirements

Must be at least 18 years old.
High school diploma or GED equivalent required.
At least 1 year of prior customer service, retail, or administrative support experience.
Valid driver's license with no more than 2 moving violations and/or at-fault accidents on the driving record in the past 3 years.
No drug- or alcohol-related conviction on the driving record in the past 5 years.
Must be authorized to work in the United States without requiring work authorization sponsorship from the company now or in the future.
Must be able to understand, read, write, and speak English.
Must be willing to accept $18 per hour.
Must be available to work one of the listed schedules, apart from religious observations.
Must be able to work from November 1, 2026, through April 30, 2027.
Must be willing to work nights, weekends, and holidays.

Responsibilities

Coordinate proactively with drivers, service agents, handheld return agents, and managers to ensure proper vehicle supply.
Welcome members as they exit the bus or arrive on the lot.
Direct customers to the exit booth; provide local directions and maps, and provide return directions where applicable.
Assist members with questions and concerns to minimize counter visits.
Communicate customer service issues to management.
Ensure hangtag information is completed correctly.
Maintain clean, low-mileage fleet mix requirements.
Maintain the Emerald Aisle for cleanliness.
Thank members for their business.
Provide upgraded vehicles upon request.
Perform other customer service-related duties to ensure service meets customer needs.