Seasonal Fulfillment and Receiving Support Associate, Los Cerritos Center
About The Position
As a Seasonal Fulfillment and Receiving Colleague, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help ensure a smooth customer experience. The role includes receiving and organizing merchandise, picking, packing, and retrieving orders from back-of-house storage, delivering orders curbside, and monitoring alerts to complete Buy Online Pickup In-Store (BOPS) orders on time. You also help keep the stockroom and sales floor operating efficiently. The role includes customer interactions such as greeting shoppers, resolving issues, and carefully delivering curbside orders. Colleagues also support a shoppable environment by recovering the sales floor and fitting rooms, updating signs and pricing, restocking merchandise, and assisting with merchandise moves. They contribute to daily sales goals, share loyalty program benefits, organize the stockroom, complete orders, and work collaboratively to prepare the team for success. Seasonal colleagues are typically scheduled 10–20 hours per week; hours depend on business needs and colleague availability. Flexible availability is required, including days, evenings, weekends, and holidays.
Requirements
- Flexible availability to work days, evenings, weekends, and holidays, with dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and ability to adapt to changing priorities, work independently, and contribute to a team.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to use computers and other technology, including handheld equipment and cash registers, and process register transactions.
Responsibilities
- Receive, tag, and organize merchandise and maintain the stockroom.
- Pick, pack, and retrieve customer orders from back-of-house storage.
- Monitor alerts and complete Buy Online Pickup In-Store (BOPS) orders on time.
- Deliver orders curbside and provide helpful customer service, including greeting customers and resolving issues.
- Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and assist with merchandise moves.
- Share loyalty program benefits and help achieve sales goals.
- Complete orders, organize the stockroom, and prepare the team for the next day.
- Collaborate with teammates to support store operations and customer service.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
