Seasonal Fulfillment and Receiving Support Associate, Los Cerritos Center
About The Position
As a Seasonal Fulfillment and Receiving Colleague, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help ensure a smooth customer experience. You receive and organize merchandise, pick, pack, and retrieve orders from back-of-house storage, deliver orders curbside, and monitor alerts so Buy Online Pickup In-Store orders are completed on time. You also help keep the stockroom and sales floor running efficiently and interact with customers by greeting them, resolving issues, and delivering orders with care. The role includes receiving merchandise, tagging items, organizing the stockroom, fulfilling orders, recovering the sales floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting merchandise moves. You help customers with timely and accurate order fulfillment, share Loyalty program benefits, and contribute to sales goals and store results. Seasonal colleagues are typically scheduled for 10–20 hours per week; hours depend on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and ability to adapt to changing priorities, work independently, and contribute to team dynamics.
- Ability to meet daily sales goal challenges.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, and climb ladders.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Receive, tag, and organize merchandise, maintaining stockroom organization and inventory accuracy.
- Pick, pack, and retrieve customer orders from back-of-house storage.
- Monitor alerts and complete Buy Online Pickup In-Store orders on time.
- Deliver orders curbside and provide helpful customer service, including greeting customers and resolving issues.
- Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
- Share Loyalty program benefits and support sales goals and store results.
- Complete orders and organize the stockroom at the end of the day to prepare for the next day's operations.
- Work collaboratively with colleagues to support customers and store operations.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
