Seasonal Fulfillment and Receiving Support Associate, Coral Square

Macy's•Coral Springs, FL

9d•Onsite

About The Position

The Seasonal Fulfillment and Receiving Support Associate, also known as a Back of House colleague, supports store operations, maintains inventory accuracy, and helps create a smooth customer experience. Responsibilities span receiving and organizing merchandise; picking, packing, and retrieving orders from back-of-house storage; delivering orders curbside; monitoring alerts to complete Buy Online Pickup In-Store (BOPS) orders on time; and keeping the stockroom and sales floor operating efficiently. The role also includes greeting customers, resolving issues, and delivering curbside orders with care. Colleagues prepare the store for success by reviewing goals, learning about products and promotions, and receiving, tagging, and organizing merchandise. During the day, they assist customers, fulfill orders accurately and promptly, recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves. They share loyalty program benefits, thank customers, organize the stockroom, complete orders, and help prepare the team for the next day. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and availability.

Requirements

Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Interest in meeting daily sales goal challenges.
Enjoyment of meeting people, learning about them, and sharing information.
Resourcefulness, eagerness to start new tasks, and ability to adapt to changing priorities.
Ability to work independently and contribute to a team.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Receive, tag, and organize merchandise and maintain stockroom organization.
Pick, pack, retrieve, and complete customer orders, including BOPS orders, accurately and on time.
Monitor alerts to ensure BOPS orders are ready on time.
Deliver orders curbside and assist customers with care.
Greet customers, listen to their needs, resolve issues, and provide helpful service.
Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
Share loyalty program benefits, help customers with their purchases, and thank them for their visit.
Review daily goals and learn about products and promotions.
Work collaboratively with colleagues and help prepare the team and stockroom for the next day.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice