Seasonal Fulfillment and Receiving Support Associate, Coral Square

Macy's•Coral Springs, FL
•$15 - $20•Onsite

About The Position

As a Seasonal Fulfillment and Receiving Colleague, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help provide a smooth customer experience. Duties include receiving and organizing merchandise; picking, packing, and retrieving orders from back-of-house storage; delivering orders curbside; monitoring alerts to ensure Buy Online Pickup In-Store orders are ready on time; and keeping the stockroom and sales floor operating efficiently. The position also involves greeting customers, listening and resolving issues, and delivering orders curbside with care. Colleagues help maintain a shoppable store by recovering the sales floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting merchandise moves. They also share loyalty program benefits, complete orders, organize the stockroom, and support teammates in achieving sales and store goals. Seasonal colleagues are typically scheduled for 10–20 hours per week. Hours depend on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and ability to adapt to changing priorities, work independently, and contribute to a team.
  • Ability to talk, lift, move, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Receive, tag, and organize merchandise and maintain the stockroom.
  • Pick, pack, and retrieve orders from back-of-house storage and deliver orders curbside.
  • Monitor alerts and complete Buy Online Pickup In-Store orders on time.
  • Help maintain inventory accuracy and keep the stockroom and sales floor operating efficiently.
  • Greet customers, listen to their needs, resolve issues, and provide helpful service during in-store and curbside interactions.
  • Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
  • Share loyalty program benefits and help customers complete their purchases.
  • Complete orders, organize the stockroom, and prepare the team for the next day.
  • Collaborate with colleagues and contribute to sales goals and store results.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
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