Seasonal Fulfillment and Receiving Support Associate, University Square
About The Position
The Seasonal Fulfillment and Receiving Support Associate, also known as a Back of House colleague, supports store operations, maintains inventory accuracy, and helps provide a smooth customer experience. Duties include receiving and organizing merchandise; picking, packing, and retrieving orders from back-of-house storage; delivering curbside orders; monitoring alerts to complete Buy Online Pickup In-Store orders on time; and keeping the stockroom and sales floor efficient. The role also includes greeting customers, resolving issues, and providing helpful service during in-store and curbside interactions. Colleagues may tag and organize merchandise, recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves. They complete orders and organize the stockroom to prepare for the next day. Seasonal colleagues are typically scheduled 10–20 hours per week; hours depend on business needs and colleague availability. This position requires flexible availability, including days, evenings, weekends, and holidays.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Receive, tag, and organize merchandise and maintain an orderly stockroom.
- Pick, pack, and retrieve customer orders from back-of-house storage and deliver orders curbside.
- Monitor alerts and complete Buy Online Pickup In-Store orders on time.
- Greet customers, listen to their needs, resolve issues, and provide helpful service in the store and during curbside pickups.
- Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
- Complete orders and organize the stockroom at the end of the day to prepare the team for the next day.
- Share Loyalty program benefits, help customers with their needs, and close interactions with a sincere thank-you.
- Work collaboratively with colleagues and contribute to sales goals and store results.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
