Seasonal Fulfillment and Receiving Support Associate, Cherryvale

Macy's•Rockford, IL
•$15 - $20•Onsite

About The Position

As a Seasonal Fulfillment and Receiving Colleague, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help ensure a smooth customer experience. Work includes receiving and organizing merchandise; picking, packing, retrieving and delivering orders curbside; monitoring alerts so Buy Online Pickup In-Store orders are ready on time; and helping keep the stockroom and sales floor efficient. The role also involves greeting shoppers, resolving issues, and delivering orders with care. You contribute to customer satisfaction and store performance through attention to detail, teamwork, and operational excellence. Colleagues prepare for the day by reviewing goals and learning about products and promotions, then receive merchandise, tag items, and organize the stockroom. They assist customers through helpful interactions, maintain a shoppable sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves. They complete orders, organize the stockroom, share loyalty program benefits, and help prepare the team for the next day. Seasonal colleagues are typically scheduled 10–20 hours per week, depending on business needs and availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and a cash register, and ability to process register transactions.

Responsibilities

  • Receive, tag, organize, and restock merchandise; maintain inventory accuracy and an orderly stockroom.
  • Pick, pack, retrieve, and complete customer orders, including Buy Online Pickup In-Store orders, monitoring alerts to ensure orders are ready on time.
  • Deliver orders curbside and provide helpful customer service, including greeting customers and resolving issues.
  • Recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves.
  • Share loyalty program benefits, help customers find what they need, and work toward sales goals.
  • Collaborate with colleagues and help prepare the store and team for the next day.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service