Seasonal Fulfillment and Receiving Support Associate, Cherryvale

Macy's • Rockford, IL

3d • Onsite

About The Position

As a Seasonal Fulfillment and Receiving Associate, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help ensure a smooth customer experience. You receive and organize merchandise, pick and pack orders, retrieve orders from back-of-house storage, and deliver orders curbside. You monitor alerts to complete Buy Online Pickup In-Store orders on time and help keep the stockroom and sales floor running efficiently. You also greet customers, resolve issues, and deliver orders with care.

The role includes preparing the store for the day, reviewing goals and product promotions, tagging and organizing merchandise, and assisting customers with helpful service. You help maintain a shoppable sales floor by recovering the floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting merchandise moves. You also share loyalty program benefits, complete orders, organize the stockroom, and help prepare the team for the next day. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.

Requirements

• Flexible availability for days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Ability to meet daily sales goal challenges.
• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness and ability to adapt to changing priorities, work independently, and contribute to a team.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Receive, tag, and organize merchandise and maintain stockroom organization.
• Pick, pack, retrieve, and complete customer orders, including Buy Online Pickup In-Store orders, accurately and on time.
• Deliver orders curbside and provide helpful customer service, including greeting customers and resolving issues.
• Monitor order alerts to support Ready on Time completion.
• Maintain a shoppable sales floor and fitting rooms by recovering merchandise, updating signs and pricing, restocking, and supporting merchandise moves.
• Share loyalty program benefits and help customers complete their shopping experience.
• Review goals and learn about products and promotions to prepare for the day.
• Collaborate with colleagues and help set up the team for the next day's success.
• Work toward daily sales goals and contribute to store results.

Benefits

• Competitive pay and benefits
• Health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed