Seasonal Fulfillment and Receiving Support Associate, Lacantera

Macy's•San Antonio, TX

5d•$15 - $20•Onsite

About The Position

As a Seasonal Fulfillment and Receiving Colleague, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help ensure a smooth customer experience. You receive and organize merchandise, pick, pack, and retrieve orders from back-of-house storage, deliver orders curbside, and monitor alerts so Buy Online Pickup In-Store (BOPS) orders are ready on time. You help keep the stockroom and sales floor running efficiently while greeting customers, resolving issues, and delivering orders with care. The role emphasizes attention to detail, teamwork, operational excellence, hospitality, and contributing to customer satisfaction and store performance. Colleagues prepare for the day by reviewing goals, learning about products and promotions, and completing tasks such as receiving merchandise, tagging items, and organizing the stockroom. They provide helpful customer interactions, support curbside pickups and accurate order fulfillment, recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and assist with merchandise moves. They share loyalty program benefits, ensure customers have what they need, thank customers, complete orders, organize the stockroom, and help prepare the team for the next day. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and availability.

Requirements

Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Ability to meet daily sales goal challenges.
Enjoy meeting people, learning about them, and sharing information.
Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and a cash register, and ability to process register transactions.

Responsibilities

Receive, tag, and organize merchandise and maintain stockroom organization.
Pick, pack, and retrieve customer orders from back-of-house storage; deliver orders curbside.
Monitor alerts and complete Buy Online Pickup In-Store (BOPS) orders on time.
Help maintain inventory accuracy and efficient stockroom and sales-floor operations.
Greet customers, listen to their needs, resolve issues, and provide helpful service during store visits and curbside pickups.
Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
Share loyalty program benefits, ensure customers have what they need, and provide a sincere thank-you.
Complete orders and organize the stockroom to prepare the team for the next day.
Support teammates through honest, caring, and collaborative work.
Pursue sales goals, learn from colleagues, and contribute to individual and store results.

Benefits

Competitive pay
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice