Seasonal Fulfillment and Receiving Support Associate, Visalia

Macy's•Visalia, CA

3d•Onsite

About The Position

The Seasonal Fulfillment and Receiving Support Associate, also known as a Back of House colleague, supports store operations, inventory accuracy, and a smooth customer experience. The role receives and organizes merchandise; picks, packs, and retrieves orders from back-of-house storage; delivers orders curbside; monitors alerts to ensure Buy Online Pickup In-Store orders are ready on time; and helps keep the stockroom and sales floor running efficiently. Colleagues also greet customers, resolve issues, and provide helpful service during floor interactions and curbside pickups. The position includes preparing the store for the day, learning about products and promotions, receiving and tagging merchandise, organizing the stockroom, recovering sales floors and fitting rooms, updating signs and pricing, restocking merchandise, and supporting merchandise moves. Colleagues complete orders and organize the stockroom at the end of the day. Seasonal colleagues are typically scheduled for 10–20 hours per week; hours depend on business needs and colleague availability.

Requirements

Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Willingness to meet daily sales goal challenges.
Enjoy meeting people, learning about them, and sharing information.
Resourcefulness and eagerness to start new ventures, with adaptability to changing priorities.
Ability to work independently and contribute to team dynamics.
Ability to stand for at least two consecutive hours, lift at least 25 pounds, and perform frequent movement, reaching, stooping, kneeling, crouching, and ladder climbing.
Close vision, color vision, depth perception, and focus adjustment.
Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

Receive, tag, and organize merchandise and maintain an organized stockroom.
Pick, pack, and retrieve customer orders from back-of-house storage.
Monitor alerts and ensure Buy Online Pickup In-Store orders are completed on time.
Deliver orders curbside and assist customers with care.
Greet customers, listen to their needs, resolve issues, and provide helpful service.
Recover sales floors and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
Share Loyalty program benefits and help customers complete their shopping experience.
Complete orders and organize the stockroom to prepare for the next day.
Work collaboratively with colleagues and contribute to sales goals and store results.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice