Seasonal Fulfillment and Receiving Support Associate, La Cumbre Plaza
About The Position
As a Seasonal Fulfillment and Receiving Support Associate, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help provide a smooth customer experience. You receive and organize merchandise, pick, pack, and retrieve orders from back-of-house storage, deliver orders curbside, and monitor alerts to complete Buy Online Pickup In-Store (BOPS) orders on time. You also help keep the stockroom and sales floor efficient and interact with customers by greeting them, resolving issues, and delivering orders with care. Work includes receiving and tagging merchandise, organizing the stockroom, recovering the sales floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting merchandise moves. You help customers through attentive service, support loyalty program engagement, and contribute to sales goals and store results. Seasonal colleagues are typically scheduled 10–20 hours per week, depending on business needs and colleague availability. The role requires frequent technology use, including handheld equipment and cash registers. Physical activities include talking, lifting, moving, standing, reaching, stooping, kneeling, crouching, and climbing ladders. Macy’s describes a dynamic, inclusive environment with competitive pay and benefits, learning and leadership development, and colleague resource and volunteer opportunities.
Requirements
- Flexible availability for days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and ability to adapt to changing priorities, work independently, and work effectively with a team.
- Ability to meet daily sales goal challenges.
- Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Receive, tag, and organize merchandise and maintain stockroom organization.
- Pick, pack, and retrieve customer orders from back-of-house storage and deliver orders curbside.
- Monitor alerts and complete Buy Online Pickup In-Store (BOPS) orders on time.
- Greet customers, listen to their needs, resolve issues, and provide helpful service during store visits and curbside pickups.
- Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
- Share loyalty program benefits and help customers complete their shopping experience.
- Support teammates and contribute to sales goals, inventory accuracy, store operations, and customer satisfaction.
- Use handheld equipment, computers, and cash registers to perform job functions and process transactions.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
