Seasonal Fulfillment and Receiving Support Associate, Plaza Bonita

Macy's•National City, CA

7h•$17 - $21•Onsite

About The Position

As a Seasonal Fulfillment and Receiving Associate, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help ensure a smooth customer experience. The role includes receiving and organizing merchandise, picking, packing and retrieving orders from back-of-house storage, delivering orders curbside, and monitoring alerts so Buy Online Pickup In-Store (BOPS) orders are ready on time. You also help keep the stockroom and sales floor running efficiently. The role includes customer-facing work such as greeting shoppers, listening and resolving issues, and delivering orders with care. You contribute to a shoppable sales floor by recovering the floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting merchandise moves. You also help customers understand the Loyalty program, complete orders, organize the stockroom, and prepare the team for the next day. Macy’s emphasizes teamwork, hospitality, operational excellence, continuous improvement, and achieving sales goals. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability. The position requires availability for days, evenings, weekends, and holidays, dependable attendance, and punctuality. Physical requirements include talking, lifting, frequent movement, standing, reaching, standing for at least two consecutive hours, lifting at least 25 pounds, stooping, kneeling, crouching, and climbing ladders. The role also requires close vision, color vision, depth perception, and focus adjustment, as well as frequent use of computers and other technology, including handheld equipment and a cash register.

Requirements

Flexible availability for days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Ability to meet daily sales goal challenges.
Enjoy meeting people, learning about them, and sharing information.
Resourcefulness and adaptability to changing priorities, with the ability to work independently and as part of a team.
Ability to talk, lift, move frequently, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, and climb ladders.
Close vision, color vision, depth perception, and focus adjustment.
Ability to frequently use computers and other technology, including handheld equipment and a cash register, and process register transactions.

Responsibilities

Receive, tag, organize, and move merchandise; maintain an orderly stockroom and accurate inventory.
Pick, pack, retrieve, and complete customer orders, including monitoring alerts to ensure BOPS orders are ready on time.
Deliver orders curbside and provide helpful customer service, including greeting shoppers, listening to concerns, and resolving issues.
Recover the sales floor and fitting rooms, update signs and pricing, and restock merchandise to maintain a shoppable space.
Share Loyalty program benefits, help customers meet their needs, and provide a sincere, personalized checkout or handoff experience.
Collaborate with colleagues, support store operations, and help prepare the team and stockroom for the next day.
Work toward sales goals and continually improve individual and store results.

Benefits

Competitive pay
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program, including mental health counseling and legal and financial advice