Seasonal Fulfillment and Receiving Support Associate, Walnut Creek Broadway Plaza
About The Position
As a Seasonal Fulfillment and Receiving Colleague, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help ensure a smooth customer experience. You receive and organize merchandise; pick, pack, and retrieve orders from back-of-house storage; deliver orders curbside; and monitor alerts to ensure Buy Online Pickup In-Store (BOPS) orders are ready on time. You also help keep the stockroom and sales floor running efficiently. The role includes customer interactions such as greeting shoppers, resolving issues, and delivering curbside orders with care. Colleagues help maintain a shoppable space by recovering the sales floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting merchandise moves. They organize the stockroom, complete orders, support teammates, share loyalty program benefits, and work toward sales goals and strong customer and store results. Seasonal colleagues are typically scheduled 10–20 hours per week, depending on business needs and colleague availability. The position requires flexible availability, including days, evenings, weekends, and holidays. Physical requirements include talking, lifting, frequent movement, standing, reaching, stooping, kneeling, crouching, and climbing ladders. The role also involves close, color, and depth vision, focus adjustment, and frequent use of computers and other technology, including handheld equipment and cash registers.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and ability to adapt to changing priorities, work independently, and contribute to a team.
- Ability to talk, lift, move frequently, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Receive and organize merchandise, tag items, and maintain the stockroom.
- Pick, pack, and retrieve orders from back-of-house storage and deliver orders curbside.
- Monitor alerts and help ensure Buy Online Pickup In-Store (BOPS) orders are ready on time.
- Greet customers, listen to their needs, resolve issues, and provide helpful customer interactions.
- Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
- Complete orders and organize the stockroom to support the next day's operations.
- Share loyalty program benefits, support sales goals, and help provide a positive customer experience.
- Collaborate with colleagues and support store operations.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
