Seasonal Fulfillment and Receiving Support Associate, Bay Plaza

Macy's • Bronx, NY

4d • Onsite

About The Position

As a Seasonal Fulfillment and Receiving Support Associate, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help provide a smooth customer experience. Duties include receiving and organizing merchandise; picking, packing, and retrieving orders from back-of-house storage; delivering orders curbside; monitoring alerts to complete Buy Online Pickup In-Store orders on time; and keeping the stockroom and sales floor efficient. You also greet customers, resolve issues, and deliver orders with care. The role combines operational support with customer service, teamwork, and sales goals.

Colleagues prepare the store by reviewing goals and learning about products and promotions. During the day, they receive and tag merchandise, organize the stockroom, assist customers, fulfill orders, recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves. They share loyalty program benefits, help customers complete their purchases, and organize the stockroom and orders at the end of the day.

Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability. The position requires availability for days, evenings, weekends, and holidays, as well as dependable attendance and punctuality.

Requirements

• Flexible availability for days, evenings, weekends, and holidays; regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Ability to meet daily sales goal challenges.
• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness and eagerness to start new tasks; ability to adapt to changing priorities, work independently, and contribute to a team.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, and climb ladders; and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Receive, tag, organize, and restock merchandise; maintain an organized stockroom.
• Pick, pack, retrieve, and complete customer orders, including Buy Online Pickup In-Store orders, on time.
• Deliver orders curbside and provide helpful customer service, including greeting shoppers and resolving issues.
• Maintain the sales floor and fitting rooms by recovering merchandise, updating signs and pricing, and supporting merchandise moves.
• Share loyalty program benefits and help customers with their needs and purchases.
• Review goals, learn about products and promotions, and collaborate with colleagues to support store and sales results.
• Organize the stockroom and complete orders at the end of the day to prepare for the next day's operations.

Benefits

• Competitive pay and benefits
• Health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed