Seasonal Retail Sales Associate, La Cumbre Plaza

Macy's•Santa Barbara, CA
•$17 - $21

About The Position

As a Seasonal Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create memorable holiday shopping experiences. You learn what customers need, offer personalized recommendations, and connect them with appropriate products and services on the sales floor and in fitting rooms. You use product knowledge and customer engagement to meet sales goals, build trust, and inspire loyalty. The role also involves keeping the shopping space clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and ensuring the sales floor is ready for customers. During the day, they create friendly customer interactions, maintain a shoppable space through merchandising and merchandise-processing tasks, update signs and pricing, support merchandise moves, and communicate loyalty-program benefits. They collaborate with teammates and continually work to improve individual and store results. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort with meeting daily sales-goal challenges.
  • Enjoyment of meeting people, learning about them, and sharing information.
  • Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
  • Ability to use electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Ability to use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

  • Understand customer needs and provide personalized product and service recommendations.
  • Engage customers with genuine hospitality and build relationships that encourage repeat visits.
  • Work toward daily sales goals and contribute to individual and store results.
  • Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
  • Help keep the sales floor clean, organized, and prepared for customers.
  • Merchandise new receipts and maintain a shoppable space.
  • Process damages, testers, and select merchandise for return to vendors.
  • Update signs and pricing and support merchandise moves as needed.
  • Share loyalty-program benefits, ensure customers have what they need, and provide a courteous checkout and farewell.
  • Support colleagues through honest, caring, and collaborative teamwork.

Benefits

  • Competitive pay and benefits
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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