Seasonal Fulfillment and Receiving Support Associate, Spotsylvania Town Center

Macy's•Fredericksburg, VA

1d•$17 - $20•Onsite

About The Position

As a Seasonal Fulfillment and Receiving Colleague, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help provide a smooth customer experience. You receive and organize merchandise; pick, pack, and retrieve orders from back-of-house storage; deliver orders curbside; and monitor alerts to help ensure Buy Online Pickup In-Store orders are ready on time. You also help keep the stockroom and sales floor running efficiently. The role includes customer-facing work, such as greeting shoppers, resolving issues, and delivering curbside orders with care. Colleagues contribute through attention to detail, teamwork, operational excellence, genuine hospitality, selling, and working toward goals. Daily work may include preparing for the day by reviewing goals and learning about products and promotions; receiving, tagging, and organizing merchandise; helping customers and completing orders accurately; recovering the sales floor and fitting rooms; updating signs and pricing; restocking and supporting merchandise moves; sharing loyalty program benefits; and organizing the stockroom and completing orders at the end of the day. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.

Requirements

Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Ability and willingness to meet daily sales goal challenges.
Enjoyment of meeting people, learning about them, and sharing information.
Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Receive, tag, and organize merchandise and maintain an orderly stockroom.
Pick, pack, and retrieve customer orders from back-of-house storage and deliver orders curbside.
Monitor alerts and help complete Buy Online Pickup In-Store orders on time.
Greet customers, listen to their needs, resolve issues, and provide helpful service.
Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
Share loyalty program benefits, help customers complete their purchases, and thank them for their business.
Complete orders and organize the stockroom to support the next day's operations.
Work collaboratively with colleagues to serve customers and achieve individual and store results.
Review goals and learn about products and promotions in preparation for the workday.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice