Seasonal Retail Fragrances Sales Associate - L'Oreal/Armani/Valentino, Westfield Valley Fair

Macy's • Santa Clara, CA

5d • Onsite

About The Position

As a Seasonal Fragrance Sales Support colleague at Macy’s, you help create a warm, inviting experience in the fragrance department. You maintain a beautifully merchandised, fully stocked, and shop-ready space while supporting the sales team on the floor and behind the scenes. The role includes preparing products, replenishing displays, assisting with transactions, and providing genuine hospitality to customers during the busy seasonal period.

Colleagues review sales goals, learn about new arrivals, top-selling products, trends, and promotions, and engage customers with friendly, personal service. They help maintain the selling space, support merchandise processing and moves, and contribute to individual and store results. Seasonal colleagues are typically scheduled for 10–20 hours per week; hours depend on business needs and colleague availability.

Requirements

• Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Ability to communicate effectively with customers, co-workers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort meeting daily sales goal challenges.
• Enjoy meeting people, learning about them, and sharing information.
• Be resourceful, eager to start a new venture, and able to adapt to changing priorities.
• Ability to work independently and contribute to team dynamics.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Help keep the sales floor clean, organized, fully stocked, and prepared for customers.
• Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
• Welcome customers, make eye contact, and build friendly, personal conversations and customer relationships.
• Merchandise new receipts and maintain a shoppable fragrance department.
• Process damages, testers, and selected merchandise for return to vendors.
• Update signs and pricing and support merchandise moves as needed.
• Assist with transactions and use register and handheld equipment as required.
• Share Loyalty program benefits, ensure customers have what they need, and thank them sincerely.
• Collaborate with colleagues and work toward sales goals and store results.

Benefits

• Competitive pay and benefits
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed