Seasonal Events and Education Associate - Eataly Flatiron
About The Position
An Events & Education Associate helps guests make informed and confident shopping decisions by sharing the stories behind Eataly’s products and advising on food and beverage pairings. The role responds to guest questions about products, services, restaurants, classes, recipes, and product locations; recommends items based on guests’ needs; and develops product knowledge through training and use of Eataly’s product library. The associate also communicates new information to Eataly teams, prepares product tastings and demonstrations, works with teams and vendors, and assists with events and guest tours. Additional duties include keeping shopping carts available and managing the cash till and transaction accounting. The position is onsite and has a flexible schedule that often includes evenings, weekends, and holidays.
Requirements
- High school diploma or equivalent.
- Knowledge of and passion for Italian food and beverage.
- Outstanding communication and relationship-building skills.
- Outgoing personality and ability to sell.
- Intermediate computer skills.
- Availability to work onsite with a flexible schedule often including evenings, weekends, and holidays.
- Ability to lift up to 50 pounds.
- Ability to maintain well-paced mobility for up to 8 hours, including standing, walking, bending, and squatting.
Nice To Haves
- Retail and/or restaurant experience.
Responsibilities
- Respond courteously to guest inquiries about product availability and usage, services, restaurant offerings, classes at Eataly’s Chef’s Table, recipes, and product locations.
- Listen to guests’ needs and preferences and recommend food and beverage items.
- Develop comprehensive knowledge of Eataly’s products through live and video training and use of the product library.
- Communicate new daily and monthly information to Eataly teams.
- Prepare and execute product tastings and demonstrations.
- Interact with Eataly teams and vendors and pass information to the Buying, Private Events, and Public Relations teams.
- Assist with events, including feste and sagre, and guest tours.
- Circulate through the store to ensure shopping carts are available in designated areas.
- Open and close the cash till and accurately account for transactions, collections, and disbursements during the work shift.
- Perform other duties as required or assigned.
Benefits
- Medical, dental, and vision insurance.
- Paid time off.
- Paid parental leave.
- 401(k) with match or RRSP.
- Bonus program.
- Free family meal daily.
- Discounts at Eataly.
- Classes on products and Italian cuisine.
- Referral bonus program.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
