Seasonal Events and Education Associate - Eataly Flatiron

Eataly North America • New York, NY

11d • Onsite

About The Position

An Events & Education Associate assists guests with making educated and confident shopping decisions by sharing stories about the people and places behind Eataly’s products and advising on food and beverage pairings. The role reports to the Events and Storytelling Manager and includes answering guest questions, developing product knowledge, supporting events and demonstrations, and helping maintain an excellent shopping experience. The position is onsite and requires a flexible schedule that often includes evenings, weekends, and holidays.

Requirements

• High school diploma or equivalent.
• Knowledge of and passion for Italian food and beverage.
• Outstanding communication and relationship-building skills.
• Outgoing personality and ability to sell.
• Intermediate computer skills.
• Availability to work onsite with a flexible schedule often including evenings, weekends, and holidays.
• Ability to lift up to 50 pounds.
• Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending, and squatting.

Nice To Haves

• Retail and/or restaurant experience preferred.

Responsibilities

• Respond courteously to guest inquiries about product availability and use, services, restaurant offerings, classes at Eataly’s Chef’s Table, recipes, and product locations throughout the market.
• Listen to guests’ needs and preferences and recommend food and beverage items.
• Develop comprehensive knowledge of Eataly’s products through live and video training and use of Eataly’s product library.
• Communicate new information to Eataly teams daily and monthly.
• Prepare and conduct product tastings and demonstrations.
• Interact with Eataly teams and vendors, sharing information with the Buying, Private Events, and Public Relations teams.
• Assist with events, including feste and sagre, and guest tours.
• Circulate through the store to ensure shopping carts are available in designated areas.
• Open and close the cash till and ensure accurate accounting of transactions, collections, and disbursements during the work shift.
• Perform other duties as required or assigned.

Benefits

• Medical, dental, and vision insurance.
• Paid time off.
• Paid parental leave.
• 401(k) with match or RRSP.
• Bonus program.
• Free family meal daily.
• Discounts at Eataly.
• Classes on products and Italian cuisine.
• Referral bonus program.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED