About The Position

The holiday entertainer’s primary responsibility is to engage and perform in character for customers in an inviting environment during the holiday season. The role also includes performing other duties as assigned. The position is with the Walnut Room Restaurant at Macy’s State Street.

Requirements

  • Ability to read and interpret instructional documents, such as safety rules, operating and maintenance instructions, and procedural manuals.
  • Ability to work a flexible schedule with retail hours, including days, evenings, weekends, and/or holidays.

Responsibilities

  • Engage and perform in character for customers in an inviting holiday-season environment.
  • Follow Food Division standards and best practices.
  • Be knowledgeable about the environment.
  • Effectively deal with multiple customers.
  • Communicate customer requests and concerns to the manager on duty.
  • Follow food safety standards and maintain the work area and equipment in accordance with Health Department standards.
  • Maintain personal hygiene and a professional dress code in compliance with Food Division and Health Department standards.
  • Wear a costume to entertain customers while following guidelines set by the manager.
  • Perform other duties as assigned.
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