Seasonal Commission Sales - Accessories - South Coast Plaza

Nordstrom•Costa Mesa, CA

About The Position

At Nordstrom, sales employees contribute to the company’s culture and reputation by providing excellent service, working as teammates, and meeting sales goals. This professional sales role offers commission earning potential and is suited to someone who enjoys fashion, relationship-building, and creating customer experiences that encourage repeat business. In Jewelry, Handbags, Accessories & Luggage, the employee helps customers find jewelry, handbags, wallets, luggage, scarves, sunglasses, and other accessories. The role uses fashion and product expertise to recommend items that suit customers’ styles and lifestyles, and to explain features, materials, craftsmanship, and brand differences. The position requires a flexible schedule based on business needs, including evenings, weekends, holidays, and event shifts. Hours vary by week, and occasional flexibility to support other departments may be required. The posted hourly pay is $18.80; commission for apparel, shoes, and accessories sales typically ranges from 3% to 14.5%. The position may also be eligible for performance-based incentives or bonuses.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching for and lifting items above the head.
Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

Deliver Nordstrom’s 5-Point Selling Standard in each customer interaction: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Give honest, confident style and fit feedback to earn customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready by stocking, re-merchandising, marking down prices, and recovering merchandise; participate in the bi-annual inventory count.
Maintain current product and trend knowledge and serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help the department stay productive.
Build lasting customer relationships using the 2-2-2 follow-up method, Nordy Club enrollment, and the Personal Book customer-tracking tool.
Work a flexible schedule that meets business needs, including evenings, weekends, holidays, peak periods, and event shifts; occasionally support other departments.