Seasonal Commission Sales - Men's Apparel - Oakbrook Center

Nordstrom•Oak Brook, IL

5d•Onsite

About The Position

Nordstrom is seeking a seasonal commission sales employee for Men's Apparel at Oakbrook Center. The role focuses on delivering excellent customer service, building customer relationships, meeting sales goals, and helping customers create coordinated wardrobes suited to their lifestyles, careers, and special occasions. The sales associate provides styling expertise across sportswear, suiting, and related apparel, footwear, and accessories. The position uses Nordstrom's 5-Point Selling Standard and follow-up practices to build customer loyalty and a personal customer base. It also includes keeping the department customer-ready, maintaining product knowledge, supporting teammates, and adapting to business needs in a fast-paced retail environment. Hours vary by week and may include evenings, weekends, holidays, and event shifts, with occasional support for other departments.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach and a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching and lifting items above the head.
Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

Deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Provide honest, confident style and fit feedback to build trust and customer loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready by stocking, re-merchandising, marking down prices, and recovering merchandise.
Participate in the bi-annual inventory count.
Maintain product and trend knowledge to serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help keep the department productive.
Build lasting customer relationships through follow-up using the 2-2-2 Method, Nordy Club enrollment, and the Personal Book.
Work a flexible schedule based on business needs, including evenings, weekends, holidays, and event shifts, and occasionally support other departments.