Commission Sales - Men's Apparel - Tysons Corner Center

Nordstrom•McLean, VA

About The Position

This is a professional sales role in Nordstrom's Men's Apparel department, focused on delivering excellent customer service, meeting sales goals, and creating customer experiences that encourage repeat business. The role helps customers build complete wardrobes by styling casual and dress apparel for their lifestyles, careers, and special occasions, with expertise across sportswear, suiting, and coordinating items such as belts, socks, underwear, shoes, and accessories. The employee is expected to use Nordstrom's 5-Point Selling Standard in customer interactions, develop a personal customer base through in-store and digital outreach, provide style and fit feedback, and build lasting customer relationships through follow-up practices. Responsibilities also include maintaining a customer-ready department, staying informed about products and trends, and contributing to a productive, supportive team. Hours vary according to business needs and may include evenings, weekends, holidays, and event shifts.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to meet the physical requirements of the role, including continuous movement for 6–8 hours per shift; frequent bending, twisting, squatting, flexing, reaching, and hand use; handling bulky or awkward merchandise and reaching to lift items above the head; regularly lifting up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

Deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Provide honest, confident style and fit feedback to build trust and customer loyalty.
Set and achieve personal sales goals and remain accountable for results.
Maintain a customer-ready department through stocking, re-merchandising, price markdowns, and merchandise recovery; participate in the bi-annual inventory count.
Stay current on product knowledge and trends and serve as a trusted style resource.
Communicate openly, support teammates, contribute to a positive team environment, and help keep the department productive.
Follow up with customers using the 2-2-2 Method, Nordy Club enrollment, and Personal Book.
Work a flexible schedule to meet business needs, including evenings, weekends, holidays, event shifts, and occasional support for other departments.