Seasonal Cash & Admin Associate

FAO Schwarz • New York, NY

6d • $20,800 - $24,960 • Onsite

About The Position

The Seasonal Cash & Admin Associate supports day-to-day administrative operations at the FAO Schwarz Flagship store. The role oversees cash processes, change orders, customer service emails, and other administrative tasks, requiring attention to detail and the ability to handle sensitive or confidential information. It is a part-time position of 20–29 hours per week at 30 Rockefeller Plaza in New York, NY. The associate also spends time on the sales floor assisting guests and processing transactions. Other related duties may be assigned.

Requirements

• Excellent communication and Office skills.
• Ability to create and use simple spreadsheets and forms.
• Strong organizational ability and capacity to complete tasks within agreed timeframes.
• Excellent collaboration and interpersonal ability.
• Flexible availability across days, evenings, and weekends.
• Able to lift up to 25 pounds, bend and twist, and stand for long periods.

Nice To Haves

• At least 1 year of experience in a fast-paced retail or flagship environment.
• A love of the FAO brand.

Responsibilities

• Complete opening and closing administrative checklists, including the daily sales sheet and closing recap.
• Handle cash processes, including opening and closing registers, pulls, deposits, safe counts, and cash pickups.
• Complete regular change orders with banking partners.
• Monitor and respond to chargeback requests within prescribed timeframes.
• Provide team members with paychecks as requested and maintain accurate logs.
• Escalate building or maintenance issues to the appropriate partners.
• Regularly audit technology and report missing items.
• Audit supplies and submit purchase requests as needed.
• Track daily cash loss and variances, and send weekly reports to senior leadership.
• Manage the customer service inbox and respond promptly, resolving or escalating guest issues.
• Update noticeboards and internal communications as needed.
• File and summarize incident reports weekly for the senior leadership team.
• Work on the sales floor, demonstrate product knowledge, and introduce suitable key items to guests.
• Handle POS transactions in accordance with policies and procedures.
• Identify opportunities to improve store policies and procedures.
• Manage time to meet deadlines and request support when needed.
• Complete other administrative or ad hoc tasks in support of the store team.

Benefits

• $20.00 per hour plus potential monthly store incentive bonus.
• Employee discounts.
• Telehealth.
• Pre-tax transit benefits.
• Retirement plan with 401(k) and match.
• Time-and-a-half pay for holidays worked.
• Paid and unpaid sick time.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed