Seasonal Beauty Sales - Fragrances - Ross Park

Nordstrom•Pittsburgh, PA
•$19 - $20•Onsite

About The Position

As a member of Nordstrom’s Beauty Department, you’ll create personalized beauty experiences and help customers feel their best. You’ll engage customers to understand their needs and maximize sales across on-trend and luxury beauty brands. The role is suited to someone passionate about beauty trends, makeup, and skincare who can build a customer following both in-store and digitally. The position includes providing makeup applications and skincare analyses, recommending products, meeting sales goals through in-store and digital selling, booking appointments and supporting Beauty events and services. You’ll help maintain a welcoming, inclusive, organized, and customer-ready department, keep current with beauty products and industry knowledge through training, and handle sales transactions while building loyalty through Nordstrom Rewards accounts.

Requirements

  • Passion for customer service and beauty, including trends, makeup application, and skincare.
  • Excellent ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
  • Empathy and respect for all customers, providing a supportive environment during makeup and skincare applications.
  • Strong multitasking, organization, and follow-through skills.
  • Drive to achieve sales goals, with an interest in using networking and technology.
  • Ability to work a flexible schedule based on business needs, including evenings and weekends.

Responsibilities

  • Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
  • Collaborate with team members to create a welcoming and inclusive environment for customers.
  • Set and achieve sales goals for in-store and digital selling, using selling tools including text and social media.
  • Book appointments and drive sales for in-store Beauty events and services.
  • Keep the department organized, clean, and customer-ready.
  • Keep up with beauty trends, products, and industry knowledge through training provided by Nordstrom and brand partners.
  • Manage sales, refunds, and exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts.

Benefits

  • Medical, vision, and dental benefits.
  • Retirement benefits, including 401(k).
  • Paid time away, PTO accruals, and holidays.
  • Life insurance and disability insurance options.
  • Merchandise discount.
  • Employee Assistance Program (EAP) resources.
  • Potential eligibility for performance-based incentives or bonuses.
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