Beauty Sales - Women's Fragrances - Menlo Park

Nordstrom•Edison, NJ

5d•Onsite

About The Position

In Nordstrom’s Beauty Department, Beauty Sales employees create personalized beauty experiences and contribute to a team focused on helping customers feel their best. The role involves engaging with customers to understand their needs, recommending products from on-trend and luxury beauty brands, and maximizing sales. Candidates should be passionate about beauty trends, makeup, and skincare, and able to build a customer following both in-store and digitally. Employees conduct makeup applications and skincare analyses, recommend products aligned with customers’ beauty goals, and support an inclusive, welcoming department. They pursue sales goals through in-store and digital selling, book appointments and promote Beauty events and services, keep the department organized and customer-ready, stay informed through Nordstrom and brand-partner training, and build customer loyalty through sales transactions and Nordstrom Rewards accounts. The schedule is flexible based on business needs and includes evenings and weekends. The stated pay range is $23.35–$24.30 per hour. Beauty and Men’s Fragrance sales roles typically receive 3% commission. The position may also be eligible for performance-based incentives or bonuses. Benefits include medical, vision, dental, retirement, paid time away, life and disability insurance, merchandise discounts, and EAP resources; eligibility requirements may apply.

Requirements

Passion for customer service and beauty, including trends, makeup application, and skincare.
Ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.
Strong multitasking, organization, and follow-through skills.
Drive to achieve sales goals, with interest in using networking and technology.
Ability to work a flexible schedule based on business needs, including evenings and weekends.
Ability to remain in continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and sometimes awkwardly shaped items, including reaching and lifting items above the head.
Ability to regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
Collaborate with team members to create a welcoming and inclusive environment for customers.
Set and achieve sales goals through in-store and digital selling, including use of selling tools such as text and social media.
Book appointments and drive sales for in-store Beauty events and services.
Maintain department organization and cleanliness so it remains customer-ready.
Keep up with beauty trends, products, and industry knowledge through training from Nordstrom and brand partners.
Manage sales, refunds, and exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts.