Beauty Sales - Women's Fragrances - The Gardens

Nordstrom•Palm Beach Gardens, FL

About The Position

As a member of Nordstrom’s Beauty Department, the Beauty Sales employee creates personalized beauty experiences for customers and contributes to a passionate team. The role focuses on understanding customer needs and maximizing sales for on-trend and luxury beauty brands. The ideal candidate is passionate about beauty trends, makeup, and skincare, and can build a customer following both in-store and digitally. The employee provides makeup applications and skincare analyses, recommends products, supports department events and services, and maintains a customer-ready department. They use in-store and digital selling tools to achieve sales goals and build customer loyalty. The role requires a flexible schedule based on business needs, including evenings and weekends, and involves continuous movement and lifting merchandise. The hourly pay range is $23.60–$24.55. Beauty and Men’s Fragrance sales roles typically receive 3% commission. The position may also be eligible for performance-based incentives or bonuses. Nordstrom lists benefits including medical, vision, dental, retirement, paid time away, life and disability insurance, merchandise discounts, and employee assistance program resources. Eligibility requirements may apply.

Requirements

Passion for customer service and beauty, including trends, makeup application, and skincare.
Ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
Empathy and respect for all customers, providing a supportive environment during makeup and skincare applications.
Strong multitasking, organization, and follow-through skills.
Drive to achieve sales goals and interest in using networking and technology.
Ability to work a flexible schedule based on business needs, including evenings and weekends.
Continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and sometimes awkwardly shaped items, including reaching for and lifting items above the head.
Ability to regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
Collaborate with team members to create a welcoming and inclusive environment for customers.
Set and achieve sales goals for in-store and digital selling, using selling tools including text and social media.
Book appointments and drive sales for in-store Beauty events and services.
Keep the department organized, clean, and customer-ready.
Stay current on beauty trends, products, and industry knowledge through training provided by Nordstrom and brand partners.
Manage sales, refunds, and exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts.