Beauty Sales - Women's Fragrances - The Gardens
About The Position
In the Nordstrom Beauty Department, Beauty Sales employees create personalized beauty experiences for customers and contribute to a passionate team that values their unique skills. The role involves engaging customers to understand their needs and maximizing sales for on-trend and luxury beauty brands. Successful candidates are passionate about beauty trends, makeup, and skincare, and can build a customer following both in-store and digitally. The position includes providing beauty services and product recommendations, supporting sales and department presentation, keeping current on beauty products and trends through Nordstrom and brand-partner training, and helping build customer loyalty. The role requires a flexible schedule based on business needs, including evenings and weekends, and involves regular movement and handling merchandise during shifts.
Requirements
- Passion for customer service and beauty, including trends, makeup application, and skincare.
- Excellent ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
- Empathy and respect for all customers, providing a supportive environment during makeup and skincare applications.
- Strong multitasking, organization, and follow-through skills.
- Drive to achieve sales goals, with interest in using networking and technology.
- Ability to work a flexible schedule based on business needs, including evenings and weekends.
- Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
- Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
- Ability to handle bulky and sometimes awkwardly shaped items, including reaching for and lifting items above the head.
- Ability to regularly lift items weighing up to 10 pounds and occasionally lift items weighing up to 25 pounds.
Responsibilities
- Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
- Collaborate with team members to create a welcoming and inclusive environment for all customers.
- Set and achieve sales goals for in-store and digital selling using selling tools, including text and social media.
- Book appointments and drive sales for in-store Beauty events and services.
- Keep the department organized, clean, and customer-ready.
- Keep up with beauty trends, products, and industry knowledge through training provided by Nordstrom and brand partners.
- Manage sales, refunds, and exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts.
Benefits
- Medical, vision, dental, retirement, and paid time away.
- Life insurance and disability coverage.
- Merchandise discount and EAP resources.
- Potential eligibility for performance-based incentives or bonuses.
- 401(k).
- PTO accruals and holidays.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
