About The Position

As a Seasonal Fragrance Sales Support colleague, you will help create a warm, inviting experience in the fragrance department by keeping the space stocked and beautifully merchandised while supporting the sales team on the sales floor and behind the scenes. Responsibilities include preparing products, restocking displays, assisting with transactions, and anticipating team needs to keep the department ready for customers. Seasonal colleagues are typically scheduled for 10–20 hours per week; hours depend on business needs and colleague availability. The role requires flexible availability for various shifts, including nights, weekends, and holidays.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
  • Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Help ensure the sales floor is clean, organized, and prepared for customers.
  • Review sales goals, learn about new arrivals and top-selling items, and stay informed about trends and promotions.
  • Welcome customers and create friendly, personal conversations to build customer relationships.
  • Maintain a shoppable space by merchandising new receipts, processing damages and testers, and selecting merchandise to return to vendors.
  • Update signs and pricing and support merchandise moves as needed.
  • Share Loyalty program benefits, ensure customers have what they need, and thank them for their visit.
  • Support teammates through honest, caring, and collaborative service.
  • Work toward sales goals, take pride in work, and learn from colleagues to contribute to individual and store results.
  • Assist with transactions using a cash register and other technology.

Benefits

  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
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