Seasonal Retail Fragrances Sales Associate, Ross Park Mall

Macy's•Pittsburgh, PA
•$15 - $20•Onsite

About The Position

As a Seasonal Fragrance Sales Support colleague, you help create a warm, inviting experience in the fragrance department. You maintain a beautifully merchandised, fully stocked space while supporting the sales team behind the scenes and on the sales floor. Tasks include preparing products, restocking displays, and assisting with transactions. Your attention to detail and hospitality help ensure every guest feels cared for. The role combines customer service and sales support: anticipating team needs, keeping the department shop-ready, and creating positive customer experiences during the busy season. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.

Requirements

  • Flexible availability for days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Ability to frequently use computers and other technology, including handheld equipment and a cash register.

Responsibilities

  • Help keep the sales floor clean, organized, and prepared for customers.
  • Welcome customers, make eye contact, and create friendly, personal conversations that build customer relationships.
  • Maintain a shoppable fragrance department by merchandising new receipts, restocking displays, and supporting merchandise moves.
  • Process damages, testers, and selected merchandise for return to vendors.
  • Update signs and pricing.
  • Assist with customer transactions, including processing register transactions.
  • Share Loyalty program benefits, ensure customers have what they need, and provide a sincere thank-you.
  • Stay informed about new arrivals, top-selling items, trends, promotions, and sales goals.
  • Collaborate with and support teammates to serve customers and the community.
  • Work toward sales goals and contribute to individual and store results.

Benefits

  • Competitive pay and benefits.
  • Comprehensive health and wellness coverage.
  • 401(k) match.
  • Paid time off.
  • Eight paid holidays.
  • Continuous learning and leadership development.
  • Colleague Resource Groups.
  • Volunteer opportunities.
  • Merchandise discounts.
  • Performance-based incentives.
  • Annual merit review.
  • Employee Assistance Program with mental health counseling and legal and financial advice.
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