Seasonal Beauty Sales - Fragrances - Fashion Mall at Keystone

Nordstrom•Indianapolis, IN

6d•Onsite

About The Position

As a member of the Nordstrom Beauty Department, you will create personalized beauty experiences for customers and contribute to a passionate team. The role focuses on understanding customer needs and maximizing sales across on-trend and luxury beauty brands. Ideal candidates are passionate about beauty trends, makeup, and skincare, and can build a customer following both in store and digitally. The position involves makeup applications, skincare analyses, product recommendations, sales and appointment booking, and maintaining a welcoming, organized department. Employees use selling tools such as text and social media, participate in trainings provided by Nordstrom and brand partners, and help build customer loyalty through Nordstrom Rewards accounts. The role requires a flexible schedule based on business needs, including evenings and weekends, and involves continuous movement and handling merchandise during shifts. The stated hourly pay range is $19.15–$19.95. Beauty and Men’s Fragrance sales roles typically receive 3% commission. The position may also be eligible for performance-based incentives or bonuses. Benefit eligibility may depend on location, job level, classification, and length of employment.

Requirements

Passion for customer service and beauty, including trends, makeup application, and skincare.
Ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.
Strong multitasking, organization, and follow-through skills.
Drive to achieve sales goals, with interest in using networking and technology.
Ability to work a flexible schedule based on business needs, including evenings and weekends.
Continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and sometimes awkwardly shaped items, including reaching for and lifting them above the head.
Ability to regularly lift items weighing up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
Collaborate with team members to create a welcoming and inclusive environment for customers.
Set and achieve sales goals for in-store and digital selling, using selling tools including text and social media.
Book appointments and drive sales for in-store Beauty events and services.
Keep the department organized, clean, and customer-ready.
Keep up with beauty trends, products, and industry knowledge through trainings provided by Nordstrom and brand partners.
Manage sales, refunds, and exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts.
Handle merchandise and assist customers, including lifting items as described in the physical requirements.