Seasonal Beauty Advisor - Estee Lauder, Westfarms

Macy's • Farmington, CT

1d

About The Position

As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted beauty expert who creates personalized and inspiring shopping experiences that build customer confidence and drive sales. You provide expert advice, product demonstrations, tailored consultations, makeup application, and skincare recommendations. You use product knowledge and awareness of current trends to introduce customers to products and innovations suited to their needs and style. You build and manage a loyal client base through follow-up, virtual outreach, and personalized service while working to exceed customer expectations and sales goals.

You help maintain a clean, organized, and shoppable sales floor and beauty counter, stay informed about sales goals, new arrivals, top sellers, trends, and promotions, and collaborate with colleagues to serve customers and the community. The position requires flexible availability, including days, evenings, weekends, and holidays. Schedules include weekend shifts, and hours depend on business needs and colleague availability. The posting describes this as a seasonal position but does not specify its weekly hours.

Requirements

• At least 1 year of customer service or selling experience.
• Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, co-workers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Ability to use point-of-sale technology, digital tools, computers, handheld equipment, and cash registers to perform job functions and process transactions.
• Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
• Close vision, color vision, depth perception, and focus adjustment.

Responsibilities

• Welcome customers and create friendly, personalized conversations that build customer relationships.
• Provide beauty advice and consultations, demonstrate product application, and educate customers about beauty products and their benefits and use.
• Recommend makeup, skincare, products, and innovations based on customers’ needs and style.
• Build and manage a loyal client base through follow-up, virtual outreach, personalized service, and clienteling tools.
• Promote offers and product launches, participate in sales events, and stay current through training and vendor education.
• Meet and surpass daily sales goals by providing exceptional customer service.
• Acquire new customers by opening credit accounts and sharing loyalty program benefits.
• Use point-of-sale technology and digital tools to process transactions and improve the shopping experience.
• Keep the counter and sales floor clean, organized, and shoppable; refresh signage and pricing and assist with merchandise moves as needed.
• Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
• Support colleagues through honest, caring, and collaborative teamwork.
• Use a sincere closing and ensure customers have what they need, including by sharing loyalty benefits and thanking them.
• Attend work dependably and punctually, with availability for days, evenings, weekends, and holidays.

Benefits

• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed