Seasonal Beauty Advisor

Ulta Beauty, Inc.•Titusville, FL

About The Position

The Seasonal Beauty Advisor provides an exceptional experience for Ulta Beauty guests by identifying individual needs, conducting cashier tasks, keeping merchandise fixtures stocked, maintaining store cleanliness, and completing assigned tasks. The role supports the leadership team by contributing to sales and in-store events, guest service, and adherence to operating procedures and compliance standards. It requires a passion for beauty, exceptional guest service, and the ability to learn and communicate product knowledge. The advisor helps achieve store goals for retail and service sales, guest loyalty, omni-channel sales, and shrink. They engage guests, answer product and service questions, share promotions, recommend products and services, handle customer service transactions and online orders, and perform makeup applications, skincare analyses, and product demonstrations. They also support appointments and events, stay informed about products and services, and participate in ongoing training. The role includes maintaining assigned areas and store cleanliness, replenishing and displaying merchandise, supporting resets and inventory, processing shipments, following company policies and loss-prevention practices, and collaborating with store associates. The position requires a flexible schedule that includes days, evenings, weekends, and holidays, and involves continuous mobility and physical activity throughout a shift.

Requirements

  • A passion for guest service and competency for selling.
  • Proficiency with basic technology, such as point-of-sale systems and Apple devices.
  • Ability to build and maintain strong customer relationships.
  • Ability to troubleshoot.
  • Ability to work independently and as part of a team.
  • Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Nice To Haves

  • High school diploma.
  • One year of relevant work experience or an equivalent combination of education and relevant work experience.

Responsibilities

  • Contribute to store goals for retail and service sales, guest loyalty, omni-channel sales, and retail shrink.
  • Provide exceptional guest service by greeting guests, identifying their needs, answering questions, sharing promotions, and recommending products and services.
  • Handle customer service, sales, refunds, and exchanges, and assist with online orders.
  • Perform makeup applications, skincare analyses, and product demonstrations.
  • Book appointments and support services and in-store events.
  • Stay informed about products and services and learn their ingredients and benefits.
  • Maintain prompt, regular attendance.
  • Support an inclusive environment for teammates, peers, and guests.
  • Share information about the guest loyalty program, credit, and the Ulta Beauty app.
  • Collaborate with managers and associates to help grow the business.
  • Participate in ongoing training, including brand and category education.
  • Follow company policies, procedures, standards, and dress code.
  • Keep assigned work areas replenished, signed, and faced, and ensure testers are available.
  • Maintain store cleanliness, including the salesfloor, restrooms, cashwrap, backroom, and break area.
  • Participate in merchandise resets, planograms, displays, physical inventory, and shipment processing.
  • Protect company assets by following loss-prevention practices and providing guest service.
  • Complete other operational tasks as directed.
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