Seasonal Beauty Advisor

Ulta Beauty, Inc.•Sanford, FL

About The Position

The Seasonal Beauty Advisor provides an exceptional experience for Ulta Beauty guests by identifying their individual needs, handling cashier tasks, keeping fixtures stocked, maintaining store cleanliness, and completing assigned tasks. The role supports the leadership team by focusing on sales and in-store events, guest service, and compliance with operating procedures and standards. It requires a passion for beauty, exceptional guest service, and the ability to learn and communicate product knowledge. The Beauty Advisor contributes to retail and service sales, guest loyalty, omni-channel sales, and shrink goals. They engage guests, personalize recommendations, explain promotions, handle transactions and online orders, perform makeup applications and skincare analysis, and support appointments and store events. They also maintain product displays and testers, participate in training and store operations, and help protect company assets. This seasonal position requires a flexible schedule that includes days, evenings, weekends, and holidays. Work involves continuous mobility and coordination throughout the store, frequent standing and other physical movements, and lifting, carrying, or moving items weighing up to 25 pounds.

Requirements

  • Demonstrated passion for guest service and competency in selling.
  • Proficiency with basic technology, such as point-of-sale systems and Apple devices.
  • Ability to build and maintain strong customer relationships.
  • Ability to troubleshoot.
  • Ability to work independently and as part of a team.
  • Ability to work a flexible schedule including days, evenings, weekends, and holidays.

Nice To Haves

  • High school diploma.
  • One year of relevant work experience or an equivalent combination of education and relevant work experience.

Responsibilities

  • Contribute to store goals for retail and service sales, guest loyalty, omni-channel sales, and retail shrink.
  • Greet and engage guests, identify their needs, personalize service, answer product and service questions, explain promotions, and recommend complementary products or services.
  • Handle customer service, sales, refunds, and exchanges courteously, and assist with online orders.
  • Perform makeup applications, skincare analysis, and product demonstrations.
  • Book appointments and support services and in-store events.
  • Stay informed about products and services, including their ingredients and benefits.
  • Maintain prompt and regular attendance.
  • Support an inclusive environment for teammates, peers, and guests.
  • Explain the guest loyalty program, including credit and the Ulta Beauty app, to guests.
  • Collaborate with managers and associates to help grow the business.
  • Participate in ongoing brand, category, and other training.
  • Follow company policies, procedures, standards, and dress code.
  • Keep assigned work areas replenished, signed, and faced, and ensure testers are available.
  • Maintain store cleanliness and standards across the salesfloor, restrooms, cashwrap, backroom, and break area.
  • Participate in merchandise resets, planograms, displays, physical inventory, and shipment processing and unloading using company technology and practices.
  • Protect company assets by following loss prevention practices and providing exceptional guest service.
  • Complete other operational tasks as directed.
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