Seasonal Beauty Advisor

Ulta Beauty, Inc.•Northdale, FL

11d

About The Position

The Seasonal Beauty Advisor provides an exceptional experience for Ulta Beauty guests by identifying their needs, completing cashier tasks, keeping merchandise fixtures stocked, maintaining store cleanliness, and completing assigned tasks. The role supports store leadership in performance, people, and process, with a focus on sales and in-store events, guest service, and compliance with operating procedures. It calls for a passion for beauty, strong guest service, and the ability to learn and communicate product knowledge. The advisor helps achieve store sales, loyalty, omni-channel, and shrink goals; engages guests with personalized service and product recommendations; handles customer service transactions and online orders; and performs makeup applications, skincare analysis, and product demonstrations. The role also includes booking appointments, supporting services and events, staying current on products, collaborating with teammates, participating in training, maintaining merchandise and store standards, assisting with inventory and shipments, and following loss-prevention practices. This seasonal position requires a flexible schedule that includes days, evenings, weekends, and holidays. Work involves continuous mobility and coordination throughout the store, frequent standing and other physical movements, and frequent or continuous lifting, carrying, or moving of items up to 25 pounds.

Requirements

Demonstrated passion for guest service and competency in selling.
Proficiency with basic technology, such as point-of-sale systems and Apple devices.
Ability to build and maintain strong customer relationships.
Ability to troubleshoot.
Ability to work independently and as part of a team.
Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
Ability to meet the role’s physical demands, including mobility throughout the store and lifting, carrying, or moving items up to 25 pounds.

Nice To Haves

High school diploma preferred.
One year of relevant work experience or an equivalent combination of education and relevant work experience preferred.

Responsibilities

Contribute to store goals for retail and service sales, guest loyalty, omni-channel sales, and retail shrink.
Provide exceptional, personalized guest service, including greeting guests, answering questions, explaining promotions, and recommending products and services.
Handle customer service, sales, refunds, and exchanges, and assist with online orders.
Perform makeup applications, skincare analysis, and product demonstrations.
Book appointments and support services and in-store events.
Stay informed about products and services and communicate relevant product knowledge to guests.
Maintain prompt, regular attendance.
Support an inclusive environment and share the benefits of the guest loyalty program, credit offerings, and Ulta Beauty app.
Collaborate with managers and associates to help grow the business and participate in ongoing training.
Follow company policies, procedures, standards, and dress code.
Replenish, sign, and face assigned merchandise areas and ensure testers are available.
Maintain cleanliness and store standards throughout the salesfloor, restrooms, cashwrap, backroom, and break area.
Complete merchandise resets, planograms, marketing displays, inventory procedures, and shipment processing or unloading using company technology and best practices.
Protect company assets by following loss-prevention practices and providing exceptional guest service.
Complete other operational tasks as directed.