Seasonal Beauty Advisor - Estee Lauder, Fresno Fashion Fair
About The Position
As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted beauty expert who creates personalized, inspiring shopping experiences that build customer confidence and drive sales. You educate customers, provide product advice and demonstrations, and offer tailored consultations that may include makeup application and skincare recommendations. You use product knowledge and awareness of current trends to introduce customers to items and innovations suited to their needs and style. You also build and manage client relationships through follow-up, virtual outreach, and personalized service while working toward sales goals. The role combines hospitality, product knowledge, and a passion for beauty to help customers feel confident, cared for, and eager to return. Daily work includes preparing the sales floor, learning about new arrivals, best sellers, trends, and promotions, engaging customers, maintaining the counter and sales floor, updating signage and pricing, assisting with merchandise moves, sharing loyalty benefits, and collaborating with colleagues to deliver strong individual and store results. The position requires flexible availability, including days, evenings, weekends, and holidays; schedules include weekend shifts and depend on business needs and colleague availability. Macy’s describes this opening as seasonal.
Requirements
- At least 1 year of customer service or selling experience.
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules or procedures in English.
- Ability to use point-of-sale technology and digital tools.
Responsibilities
- Prepare the sales floor and beauty counter for customers; keep the space clean, organized, and shoppable.
- Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
- Welcome customers and build friendly, personal relationships through attentive service.
- Provide beauty advice, product demonstrations, tailored consultations, makeup application, and skincare recommendations as appropriate.
- Build and manage a loyal client base through follow-up, virtual outreach, and personalized service.
- Promote products, offers, and launches using clienteling tools; participate in sales events and ongoing vendor education.
- Meet and surpass sales goals by delivering exceptional customer service.
- Acquire new customers by opening credit accounts and explaining loyalty benefits.
- Maintain counters and sales floors, refresh signage and pricing, and assist with merchandise moves as needed.
- Use point-of-sale technology and digital tools to support transactions and the shopping experience.
- Share loyalty program benefits, ensure customers have what they need, and close interactions with a sincere thank-you.
- Collaborate with colleagues and pursue continuous improvement to support individual and store results.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
