Terrain Seasonal Artisan

Terrain • Wayland, MA

5d • Onsite

About The Position

A Design by Terrain Seasonal Artisan creates in-store and off-site floral designs using an eye for art, style, and color. The role upholds Terrain’s promises to welcome, inspire, inform, and appreciate customers. The Artisan builds customer relationships through personalized service, shares product knowledge and trends, and helps customers make choices that reflect their personal style. They collaborate with store teams and design leadership on displays and installations, support plant-display care and restocking, and help maintain safe, organized operations.

Requirements

• Experience in customer service.
• Experience in horticultural and floral design.
• Basic knowledge of hand tools, wire usage, and glue guns.
• Art and design background.
• Ability to work flexible hours to meet store needs, including nights, weekends, and holidays.

Responsibilities

• Build genuine, lasting customer relationships through personalized attention and respond promptly to project inquiries.
• Share product knowledge, new arrivals, and current trends, and guide customers toward choices that reflect their personal style.
• Promote Terrain events and encourage customer engagement and participation.
• Use store systems and applications to provide an efficient, seamless shopping experience.
• Participate in daily meetings and projects, communicating with the team and sharing enthusiasm for plants, horticulture, floral design, and garden style.
• Take initiative and work collaboratively toward shared design goals.
• Adapt display priorities and help solve problems as needed.
• Partner with design leadership to create compelling merchandise displays and installations that reflect the Terrain aesthetic.
• Coordinate with nursery, event, and operations teams on plant-display care and restocking; keep back-of-house display areas clean and organized.
• Lead an area of specialty, providing meaningful knowledge to customers and associates.
• Follow store safety standards, maintain inventory accuracy, help reduce product loss, and comply with company policies and procedures.

Benefits

• Medical, dental, and vision benefits, subject to location and employment-status eligibility.
• Paid time off (PTO), subject to location and employment-status eligibility.
• Employee discounts, subject to location and employment-status eligibility.
• Retirement savings, subject to location and employment-status eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed