French Speaking Search Engine Customer Expert - Work In Athens, Greece

Mercier Consultancy Group

3d • Onsite

About The Position

We are currently seeking a dynamic professional for a French Speaking Search Engine Customer Expert position in Greece. This critical role within the Information Technology industry offers a unique opportunity to provide high-level support for global search engine platforms while enjoying a premium lifestyle in the heart of the Mediterranean.

Requirements

• Native or fluent French (spoken and written) is mandatory for this role.
• A strong interest in the Information Technology industry and search engine functionality.
• Valid EU passport or a valid work permit for Greece.
• Excellent communication skills and a professional, problem-solving mindset.
• Ability to relocate to Athens for this exciting French Speaking Search Engine Customer Expert position in Greece.

Nice To Haves

• Previous experience in IT support or customer care is considered a significant advantage.

Responsibilities

• Deliver exceptional customer support to users of a leading global search engine platform within the IT ecosystem.
• Analyze complex technical queries, providing efficient solutions to enhance the overall user experience.
• Maintain high levels of service quality and performance metrics consistent with Information Technology industry standards.
• Collaborate with internal technical teams to troubleshoot and escalate platform-specific issues.
• Participate in continuous training to stay ahead of evolving search engine technologies and algorithmic updates.
• Ensure precise data documentation and follow established protocols for all customer-facing communications.
• Contribute to a high-performing, innovative, and multicultural work environment in our modern office in Athens.

Benefits

• Competitive Monthly Salary
• 2 Extra Salaries Per Year (13th and 14th salary)
• Monthly Performance Bonus
• Fully Paid Training on the latest IT tools and search engine software
• Fully Paid Relocation Package (flight, transfer, and hotel accommodation)
• Comprehensive Health Insurance coverage
• Exciting career growth opportunities among the best French-speaking jobs in Europe.
• And Much More...

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed