About The Position

Mercier Consultancy Group is seeking a talented professional to fill the German Speaking Search Engine Customer Expert position in Greece. This role offers an exceptional opportunity to advance your career in the IT industry while enjoying a world-class lifestyle in one of Europe’s most vibrant tech hubs. The position involves providing high-level technical support for search engine products, analyzing user queries, collaborating with international teams, and ensuring service level agreements are met. Responsibilities also include translating technical documentation for the German-speaking market and resolving software issues using diagnostic tools, while staying updated on search algorithm trends and IT developments.

Requirements

  • Native or fluent Dutch (spoken and written) is mandatory for this role.
  • Strong proficiency in German to communicate effectively with the specific market requirements.
  • Valid EU passport is required for all candidates applying for our Dutch-speaking jobs.
  • Proven passion for technology and a desire to build a career in the IT industry.
  • Excellent analytical, problem-solving, and communication skills in a professional setting.
  • Commitment to relocating for a German Speaking Search Engine Customer Expert position in Greece.

Responsibilities

  • Provide high-level technical support for search engine products within the IT industry.
  • Analyze complex user queries and deliver accurate, data-driven solutions.
  • Collaborate with international technical teams to optimize search engine performance and user experience.
  • Ensure all service level agreements (SLAs) are met with precision and technical accuracy.
  • Translate complex technical documentation and user guides for the German-speaking market.
  • Utilize diagnostic tools to resolve software and interface issues reported by global users.
  • Maintain a deep understanding of current search algorithm trends and emerging IT developments.

Benefits

  • Competitive Monthly Salary
  • 2 Extra Salaries Per Year (13th and 14th salary)
  • Monthly Performance Bonus
  • Fully Paid Relocation Package (flight, transfer, hotel)
  • Fully Paid Specialized IT Training
  • Comprehensive Health Insurance
  • Career growth opportunities within the competitive market of jobs in Greece
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