About The Position

We are looking for a talented professional to join a global Social Media giant in the vibrant heart of Athens. This Italian Speaking Search Engine Customer Expert position in Greece offers a unique opportunity to shape the online experience for millions of users while working in a dynamic, high-growth social media environment.

Requirements

  • Native or fluent Italian (spoken and written).
  • Valid EU passport (mandatory).
  • Strong proficiency in English to navigate internal social media tools and documentation.
  • Passion for social media trends, search engine technology, and digital innovation.
  • Excellent analytical skills and a detail-oriented approach to digital support.
  • Previous experience in a customer-centric or digital media role is considered a significant asset.

Responsibilities

  • Provide high-quality support to users navigating complex search and social media advertising tools.
  • Ensure compliance with social media safety standards and search engine content policies.
  • Analyze user trends to provide actionable insights for improving social media platform performance.
  • Troubleshoot technical issues related to ad campaigns, SEO integrations, and platform navigation.
  • Maintain clear communication with clients in Italian to foster long-term satisfaction and platform loyalty.
  • Collaborate with international teams to optimize workflows within the rapidly evolving social media landscape.

Benefits

  • Competitive Monthly Salary plus 13th and 14th salaries per year.
  • Fully Paid Training on the latest search engine and social media technologies.
  • Comprehensive Private Health Insurance coverage.
  • Fully Paid Relocation Package (flight tickets, airport transfer, and temporary hotel stay).
  • Attractive Monthly Performance Bonus based on your contributions.
  • Professional development paths for those looking to excel in the most sought-after Italian-speaking jobs.
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