Seamstress

David's Bridal • Slidell, LA

8d • $15 - $19 • Onsite

About The Position

Alterations Specialists complete customer fittings and garment alterations to David’s Bridal standards and report to the Store Manager. They provide friendly, knowledgeable, technically skilled service, support the store team, and represent the David’s Bridal brand. The role includes helping customers understand alteration and personalization options, assisting stylists with gown fit and customization, and completing sewing, steaming, pressing, and spot-cleaning work.

The position also supports the customer experience and store operations by managing customer flow, addressing concerns, maintaining merchandise quality and inventory processes, supporting transactions, and keeping the alterations room clean and organized. Work involves serving multiple customers, inspecting garments before delivery, and meeting company standards for service, pricing, and quality.

Requirements

• High school diploma or equivalent.
• 1–2 years of prior retail experience in an apparel or specialty-store environment.
• Prior sewing experience.

Nice To Haves

• Prior sewing experience in a bridal or special-occasion production environment is preferred.
• Experience with a computerized point-of-sale system is a plus.

Responsibilities

• Welcome customers by phone, virtual chat, and in person; communicate clearly, resolve conflicts, and provide friendly service.
• Use store systems to manage customer flow and deliver a five-star customer experience.
• Maintain service levels and complete operational checklist tasks while addressing customers’ emotional and practical needs.
• Serve multiple customers and contribute to the store’s customer-service results.
• Address customer concerns and escalate issues to the leadership team when appropriate.
• Explain alteration and personalization services and how alterations can improve a gown for an event.
• Assist stylists with sales by advising customers about gown fit and customization.
• Maintain store standards and comply with the dress code policy.
• Greet and escort alterations customers to and from appointments.
• Inspect altered, steamed, or pressed garments to ensure they meet quality standards before delivery.
• Respond to customer questions with product and service information, and build relationships that support satisfaction and loyalty.
• Process special-order pickups and maintain merchandise inventory and first-quality standards.
• Ensure alteration pricing follows company standards.
• Perform alterations, fittings, sewing, steaming, pressing, and spot cleaning to company standards.
• Resolve customer-service issues promptly and in accordance with company guidelines.
• Support cash-wrap processes and accurately process transactions.
• Keep the alterations room clean and organized.
• Perform additional duties assigned by store management.

Benefits

• Competitive pay
• Team bonus
• Dayforce Wallet early-pay access
• Referral incentive program
• Generous Dream Maker discount after the first pay period
• Vision care
• Supplemental critical illness, hospital indemnity, and accidental injury insurance
• 401(k) program
• Discount for identity theft protection
• Discounts for home and auto insurance
• Mobile phone discounts
• Legal benefits through MetLife Hyatt Legal Plans
• Pet insurance

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED