Seamstress

David's Bridal • Richfield, MN

8d • $17 - $21

About The Position

Alterations Specialists complete customer fittings and garment alterations to David’s Bridal standards and report to the Store Manager. They provide friendly, knowledgeable, technically skilled service, support the store team, and represent the David’s Bridal brand. The role includes helping customers understand alteration and personalization options, consulting on gown fit and customization, and delivering a high-quality customer experience throughout the alterations process.

The Seamstress also performs sewing, fittings, steaming, pressing, and spot cleaning; checks garments for quality before delivery; manages alteration appointments and related inventory tasks; supports store operations and accurate transactions; and keeps the alterations room clean and organized. This is a part-time role. The stated base pay range is $17–$21 per hour, with pay dependent on factors such as location, training, and experience.

Requirements

• High school diploma or equivalent degree.
• One to two years of prior retail experience in an apparel or specialty-store environment.
• Prior sewing experience required, preferably in a bridal and/or special-occasion production environment.

Nice To Haves

• Prior experience with a computerized POS (Point of Sale) system.

Responsibilities

• Welcome customers by phone, virtual chat, and in person with friendly enthusiasm; communicate clearly, adapt to customer needs, solve problems, and resolve conflict.
• Use store systems to manage customer flow and deliver a five-star customer experience.
• Maintain service levels and complete operational checklist tasks while meeting customers’ emotional and practical needs.
• Provide exceptional service to multiple customers at a time and contribute to the store’s customer-service goals.
• Address customer concerns proactively and escalate or partner with leadership when appropriate.
• Explain alteration and personalization services and their role in achieving the desired fit for an event.
• Assist stylists in closing sales by consulting with customers about gown fit and customization.
• Maintain store standards and comply with the Dress Code Policy.
• Greet and escort alterations customers to and from appointments.
• Inspect altered, steamed, or pressed garments to ensure they meet quality standards and are in pristine condition before delivery.
• Respond promptly to customer questions with product and service information and build relationships that support satisfaction and loyalty.
• Process special-order pickups and help maintain inventory and first-quality merchandise standards.
• Ensure alteration pricing follows company standards.
• Manage alterations, fittings, sewing, steaming, pressing, and spot cleaning to company standards.
• Resolve customer-service issues swiftly and in accordance with company guidelines.
• Support cash-wrap processes and accurately process transactions.
• Keep the alterations room clean and well organized.
• Perform other duties and tasks as assigned by store management.

Benefits

• Competitive hourly pay
• Team bonus
• Early pay access through Dayforce Wallet
• Generous team member discount
• Vision care
• Supplemental insurance: critical illness, hospital indemnity, and accidental injury
• 401(k) program
• Identity theft protection discount
• Home and auto insurance discounts
• Mobile discounts
• Legal benefits through MetLife Hyatt Legal Plans
• Pet insurance
• $400 bonus for each referral hired, with no limit

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED