Seamstress

David's Bridal • Fort Myers, FL

8d • $16 - $20

About The Position

Alterations Specialists complete customer fittings and garment alterations to David’s Bridal standards and report to the Store Manager. As part of the store team, they provide friendly, knowledgeable, technically skilled customer service and represent the David’s Bridal brand. The role includes managing fittings and sewing, steaming, pressing, and spot cleaning garments; advising customers and stylists about fit, customization, and alteration options; and ensuring garments meet quality standards before delivery. The position also supports customer flow, store operations, sales, inventory, and cash-wrap processes.

The role requires frequent customer interaction and manual work, including operating sewing and steaming equipment, using point-of-sale systems and computers, and maintaining a clean, organized alterations room. The posting describes a part-time benefits package. Pay varies by position, location, training, experience, and internal equity; no specific pay range is provided in the supplied description.

Requirements

• High school diploma or equivalent.
• 1–2 years of prior retail experience in an apparel or specialty-store environment.
• Prior sewing experience required, preferably in a bridal or special-occasion production environment.

Nice To Haves

• Prior experience with a computerized point-of-sale system is a plus.

Responsibilities

• Welcome customers by phone, virtual chat, and in person; communicate clearly, adapt to customer needs, solve problems, and resolve conflicts.
• Use store systems to manage customer flow and deliver a five-star customer experience.
• Maintain service levels and complete operational checklist tasks while addressing customers’ emotional and practical needs.
• Serve multiple customers at once and contribute to the store’s customer-service goals.
• Address customer concerns and escalate or partner with leadership when appropriate.
• Explain alteration and personalization services and how alterations can improve a dress for an event.
• Assist stylists with closing sales by advising customers about gown fit and customization.
• Maintain store standards and comply with the dress code policy.
• Greet and escort alterations customers to and from appointments.
• Inspect altered, steamed, or pressed garments to ensure they meet quality standards before delivery.
• Respond promptly to customer questions with product and service information, and build customer relationships and loyalty.
• Process special-order pickups and maintain inventory and merchandise quality standards.
• Ensure alteration pricing follows company standards.
• Manage alterations, fittings, sewing, steaming, pressing, and spot cleaning to company standards.
• Resolve customer-service issues promptly and according to company guidelines.
• Support cash-wrap processes and accurately process transactions.
• Keep the alterations room clean and organized.
• Perform other duties assigned by store management.

Benefits

• Competitive pay
• Team bonus
• Dayforce Wallet early-pay access
• Referral incentive program
• Dream Maker discount after the first pay period
• Vision care
• Supplemental insurance: critical illness, hospital indemnity, and accidental injury
• 401(k) program
• Identity theft protection discount
• Home and auto insurance discounts
• Mobile discounts
• Legal benefits through MetLife Hyatt Legal Plans
• Pet insurance

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED