Seamstress

David's Bridal•Buford, GA

8d•$15 - $17•Onsite

About The Position

Alterations Specialists complete customer fittings and garment alterations to David’s Bridal standards. Reporting to the Store Manager, the specialist provides friendly, knowledgeable, and technically skilled customer service and represents the David’s Bridal brand as a member of the store team. The role includes consulting with customers and stylists about gown fit and customization, promoting alteration services, and carrying out sewing, fittings, steaming, pressing, and spot cleaning. Specialists also help maintain store standards, garment quality, inventory processes, and a clean, organized alterations room. This is a part-time role with minimal weekday hours; weekend-only availability is an option. The posted base pay range for the state specified in the listing is $15–$17 per hour, with pay varying based on position, location, training, experience, and internal equity.

Requirements

High school diploma or equivalent.
1–2 years of prior retail experience in an apparel or specialty store environment.
Prior sewing experience.
Ability to perform sewing and fittings to David’s Bridal standards.
Ability to perform the described physical tasks, including lifting or moving up to 10 pounds and using a computer, electronic devices, and phones for extended periods.

Nice To Haves

Sewing experience in a bridal and/or special occasion production environment is preferred.
Prior experience with a computerized POS (Point of Sale) system is a plus.

Responsibilities

Welcome customers by phone, virtual chat, and in person with friendly enthusiasm; communicate clearly, adapt to customer needs, solve problems, and resolve conflict.
Use store systems to manage customer flow and deliver a five-star customer experience.
Maintain service levels by being prepared, welcoming, meeting customer needs, and completing operational checklist tasks.
Provide exceptional service to multiple customers and contribute to the store’s customer-service goals.
Address customer concerns proactively and escalate or partner with the leadership team when appropriate.
Explain how alterations can perfect a dress for an event, promote alteration services and personalization options, and consult with customers about gown fit and customization.
Assist stylists in closing sales by advising customers about gown fit and customization.
Maintain store standards and comply with the Dress Code Policy.
Greet and escort alterations customers to and from appointments.
Inspect altered, steamed, or pressed garments to ensure they meet quality standards before delivery.
Respond promptly to customer questions with product and service information and build relationships that support satisfaction and loyalty.
Process special-order pickups and support inventory management and merchandise quality standards.
Ensure alteration pricing meets company standards.
Manage alterations, fittings, sewing, steaming, pressing, and spot cleaning to company standards.
Resolve customer-service issues promptly and in accordance with company guidelines.
Support cash-wrap processes and accurately process transactions.
Keep the alterations room clean and well organized.
Perform other duties and tasks assigned by store management.

Benefits

Competitive hourly pay and team bonus.
$400 bonus for each referral hired, with no limit.
Dayforce Wallet early pay access.
Generous Team Member discount.
Vision care.
Supplemental insurance for critical illness, hospital indemnity, and accidental injury.
401(k) program.
Discount for identity theft protection.
Discounts for home and auto insurance.
Mobile discounts.
Legal benefits through MetLife Hyatt Legal Plans.
Pet insurance.