Seamstress

David's Bridal • Spokane, WA

8d • $20 - $24 • Onsite

About The Position

Alterations Specialists at David’s Bridal complete fittings and garment alterations to company standards and report to the Store Manager. They provide friendly, knowledgeable, technically skilled service and contribute to an exceptional customer experience as members of the store team. The role involves consulting with customers about gown fit and customization, promoting alteration and personalization services, and supporting stylists in closing sales.

The Seamstress manages fittings, sewing, steaming, pressing, and spot cleaning; inspects garments for quality before delivery; handles alteration appointments and customer questions; and helps maintain merchandise standards, inventory processes, accurate pricing, and a clean, organized alterations room. The position also supports store operations, including customer flow, cash wrap processes, and resolving service issues. The listed base pay range is $17–$21 per hour for the state where the role is posted; actual pay varies based on factors such as location, training, and experience.

Requirements

• High school diploma or equivalent.
• 1–2 years of prior retail experience in an apparel or specialty store environment.
• Prior sewing experience.
• Ability to sew and perform fittings to David’s Bridal standards.
• Ability to perform the listed physical and manual tasks, including lifting or moving up to 10 pounds and using sewing, POS, computer, and garment-care equipment.

Nice To Haves

• Prior sewing experience in a bridal or special-occasion production environment is preferred.
• Prior experience with a computerized POS system is a plus.

Responsibilities

• Welcome customers by phone, virtual chat, and in person with friendly enthusiasm, adapting communication style and resolving concerns.
• Use store systems to manage customer flow and deliver a five-star customer experience.
• Maintain service levels and complete operational checklist tasks while meeting customers’ practical and emotional needs.
• Provide exceptional service to multiple customers and contribute to the store’s customer-service goals.
• Address customer concerns and escalate or partner with store leadership when appropriate.
• Explain alteration and personalization services and how alterations can improve a gown’s fit.
• Consult with customers about gown fit and customization to assist stylists in closing sales.
• Maintain store standards and comply with the dress code.
• Greet and escort alterations customers to and from appointments.
• Inspect altered, steamed, and pressed garments to ensure they meet quality standards before delivery.
• Respond promptly to customer questions with product and service information, and build customer relationships.
• Process special-order pickups and maintain merchandise inventory and first-quality standards.
• Ensure alteration pricing follows company standards.
• Manage alterations, fittings, sewing, steaming, pressing, and spot cleaning to company standards.
• Resolve customer-service issues in accordance with company guidelines.
• Support cash-wrap procedures and process transactions accurately.
• Keep the alterations room clean and organized.
• Perform other duties and tasks assigned by store management.

Benefits

• Competitive pay
• Team bonus
• Dayforce Wallet early pay access
• Team member discount
• Vision care
• Supplemental critical illness, hospital indemnity, and accidental injury insurance
• 401(k) program
• Identity theft protection discount
• Home and auto insurance discounts
• Mobile discounts
• Legal benefits
• Pet insurance
• Referral bonus of $400 for each hired referral

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED