Seamstress

David's Bridal • Macon, GA

8d • $14 - $17

About The Position

Alterations Specialists complete fittings and alterations to David’s Bridal standards and report to the Store Manager. They provide friendly, knowledgeable, technically skilled service and represent the David’s Bridal brand as part of the store team. The role combines garment alterations and care with customer service, sales support, store operations, and inventory responsibilities.

The specialist welcomes and assists customers in person, by phone, and through virtual chats; helps manage customer flow; and provides service to multiple customers while addressing concerns and escalating issues when appropriate. They explain alteration and personalization services, advise customers on gown fit and customization, and support stylists in closing sales. They perform fittings, sewing, steaming, pressing, and spot cleaning; inspect garments before delivery; maintain the alterations room and store standards; and support transactions and inventory processes.

The position requires a high school diploma or equivalent, prior retail experience, and prior sewing experience. The listed pay range for the state in which the role is posted is $13.80–$16.90 per hour; actual starting pay varies based on factors including position, location, training, experience, and internal equity. The posting describes part-time benefits and notes minimal weekday hours may be required, with the option to join for weekends only.

Requirements

• High school diploma or equivalent degree.
• 1–2 years of prior retail experience in an apparel or specialty-store environment.
• Prior sewing experience.

Nice To Haves

• Sewing experience in a bridal or special-occasion production environment is preferred.
• Experience with a computerized POS system is a plus.

Responsibilities

• Welcome customers with friendly enthusiasm by phone, virtual chat, and in person, communicating clearly and adapting to their needs.
• Use store systems to manage customer flow and deliver a five-star customer experience.
• Maintain service levels and complete operational checklist tasks while meeting customers’ practical and emotional needs.
• Serve multiple customers and contribute to the store’s customer-service results.
• Address customer concerns and partner with leadership when escalation is appropriate.
• Explain alteration and personalization services and how alterations can improve a dress for an event.
• Assist stylists with sales by consulting customers on gown fit and customization.
• Maintain store standards and comply with the Dress Code Policy.
• Greet and escort alterations customers to and from appointments.
• Inspect altered, steamed, or pressed garments to ensure they meet quality standards before delivery.
• Respond to customer questions with product and service information and build relationships that support satisfaction and loyalty.
• Process special-order pickups and support inventory management and merchandise quality standards.
• Ensure alteration pricing follows company standards.
• Perform alterations, fittings, sewing, steaming, pressing, and spot cleaning to company standards.
• Resolve customer-service issues promptly and in accordance with company guidelines.
• Support cash-wrap processes and accurately process transactions.
• Keep the alterations room clean and organized.
• Perform additional duties assigned by store management.

Benefits

• Competitive hourly pay
• Team bonus
• Dayforce Wallet early pay access
• Generous team member discount
• Vision care
• Supplemental critical illness, hospital indemnity, and accidental injury insurance
• 401(k) program
• Identity theft protection discount
• Home and auto insurance discounts
• Mobile discounts
• Legal benefits
• Pet insurance
• Referral bonus of $400 for each hired referral, with no limit

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED